FyneDesk Help Center
Step-by-step guides to help you get the most out of FyneDesk. Browse by category or use the search bar to find what you need.
Tickets
Create, assign, route, and resolve tickets. Configure categories, custom fields, templates, and multi-assignee workflows.
Channels
Set up the ways customers reach you. Connect email, live chat, a client portal, and third-party integrations.
People
Manage contacts, team members, and teams. Organize who handles what across your organization.
Assets
Track equipment and inventory, control who can manage it, and run guided workflows to assign and return assets.
AI
Use the built-in AI Assistant to summarize tickets, get suggested next steps, and draft smart replies.
Productivity
Monitor your dashboard metrics and keep your team informed with announcements.
Settings & Account
Configure your organization, profile preferences, knowledge base, and manage your plan.
Still need help?
Can't find what you're looking for? Reach out via the contact page or email us at support@fynedesk.io and we'll get back to you.